Frequently Asked Questions (FAQ)

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  • Frequently Asked Questions (FAQ)

What type of warranty do you offer?

Prism stands behind our work. Below are the specific warranties as it applies to our Glass products.

Shower Doors: Lifetime

Standard Insulated Units: 5 Year Fog Only

Spectrum Insulated Units: Lifetime Fog/ 1 Year Breakage

What is a Spectrum insulated unit?

Our Spectrum insulated units are constructed using a seal that is designed to improve both the durability and insulating properties of the unit. The seal uses no metallic components which means it blocks the transfer of thermal energy into the airspace resulting in more performance from the unit. The seal is also able to “move” with the unit meaning many years of fog free performance.

What are your hours?

Our normal business hours are M-F 8 am to 5 pm. We are also avalabile for Emergency Services 24/7. Just give us a call at (404) 985-6695 and we will be happy to help!